Returns & Exchanges

At BRUNETKA HARNESS, we stand by the quality of our handcrafted accessories and want you to feel empowered in your purchase. If your selection doesn't provide the perfect fit, you may return or exchange eligible items within 14 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Authorization and the correct shipping address.

• 2.
  Prepare the Package

  Place the harness in its original luxury packaging, ensuring all tags are attached and the leather shows no signs of wear or perfume scents.

• 3.
  Ship the Item

  Send your package using a trackable shipping service; please note that customers are responsible for return shipping costs unless the item is defective.

• 4.
  Quality Inspection & Refund

  Once our artisans verify the item's condition, we will process your refund or ship your exchange piece within 5-7 business days.